Proudly Canadian

Shipping Policy

Last updated: June 2026

Where We Ship

We ship within Canada only. All orders are dispatched from our Canadian fulfillment facility โ€” no international shipping, no customs delays.

Dispatch Time

Orders placed before 2pm EST on a business day are dispatched the same day. Orders placed after that, or on weekends and holidays, ship the next business day. You'll receive a tracking number by email as soon as your package leaves our facility.

Delivery Estimates by Province

  • Ontario and Quebec: 1โ€“3 business days
  • Atlantic provinces and the Prairies: 2โ€“4 business days
  • British Columbia: 2โ€“5 business days
  • Northern territories: 5โ€“8 business days

Discreet Packaging

All orders ship in plain, unmarked packaging with no external indication of contents. The sender name is listed as "K.R. Labs" for privacy.

Cold-Pack Handling

Lyophilized peptides are stable at room temperature for transit, but heat-sensitive compounds ship in insulated packaging with cold packs at no extra charge.

Lost or Damaged Shipments

If your order arrives damaged or fails to arrive within the estimated window, contact our support team within 7 days of the expected delivery date and we'll resolve it promptly โ€” replacement or refund, your choice.

Contact

Shipping questions? Email Kalsopeptides@kalospeptides.com.